FAQs

Frequently Asked Questions

Yes! Your car is completely insured from the moment it is picked up by the carrier to the moment it is delivered. However, how much your vehicle is insured depends on a number of factors, like your vehicle type, the type of trailer used to haul, and the company that handled your vehicle. 

Most people usually book their car delivery service one or two weeks in advance. This ensures on-time and hassle-free delivery. However, if for any reason you didn’t book in advance, we still guarantee express and prompt pick-ups and deliveries. 

The pickup window for car shipping is anywhere between 1-3 days from the first available date. This is the date your car is ready to be picked up for shipping. 

Car shipping costs vary based on distance, vehicle size, and chosen services. Get a personalized quote for accurate pricing.

Shipping times depend on the distance and specific route. Generally, it takes 1-2 weeks for domestic shipping and longer for international routes.

Clean your car, remove personal items, secure loose parts, and leave about a quarter tank of gas.

Yes, it's recommended to be present or have a designated representative to inspect and sign off on the delivery.

Yes, you can choose between open and enclosed carriers. Open carriers are cost-effective, while enclosed carriers provide extra protection for high-value or classic cars.

Please inform American Autos Transporter in advance of any changes to the destination or delivery address. We will do our best to accommodate your request.

American Autos Transporter accepts various payment methods, including credit cards, bank transfers, and secure online payment options. Check with us for details on accepted methods.

If any damage occurs, document it upon delivery, take photos, and report it to us immediately. Our insurance coverage is designed to address repair costs.

Absolutely, American Autos Transporter accommodates non-running vehicles. Please inform us in advance, and we'll make the necessary arrangements for safe transport.

American Autos Transporter can transport various vehicle types, including cars, motorcycles, and ATV/UTV, boats. Contact us to confirm specific compatibility for your vehicle.

You can contact us as soon as possible to discuss changes or cancellations.

Yes, American Autos Transporter provides dedicated customer support. Feel free to contact us for any assistance or updates regarding your car shipment.

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